Sales Order Processing and Administration

Set up and maintain the customer table. Post sales transactions in journals and manage receivables; register customers and manage receivables using general journals. Together with Multiple Currencies, this granule can post sales transactions and manage receivables in multiple currencies for each customer. Receivables are integrated with the General Ledger and Inventory.

Set up Calendars with working and non-working days. Assign a base calendar to customers, vendors, locations, companies, shipping agent services, and the service management setup - and make changes to each as necessary. Calendar entries will be used in date calculations on sales orders, purchase orders, transfer orders, production orders, service orders, and requisition and planning worksheets.

Work with sales prices and sales line discounts connected with Specific Campaigns. After you have activated the prices/discounts, any customer or contact related to a company currently in a segment associated with a given campaign can access the price/discount associated with that campaign. Prices are valid for the life of the campaign or until you decide to deactivate them. When you create a sales document or service order, the campaign price/discount is included among the pricing reductions available when Microsoft Dynamics NAV chooses the price to retrieve on the line.


Promise accurate order shipment and Delivery dates to customers as based on item current and future availability. When items are not available to meet a customer’s requested delivery date, calculate the earliest shipment date as either an available-to-promise date that is based on upcoming uncommitted supply or a capable-to-promise date, a date when items can become available should they be replenished.


Calculate Invoice Discounts automatically. Set up any number of invoice discount terms, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on the individual item lines and becomes part of the net sum of the invoice. Calculations can be done in both local and foreign currencies.


Manage flexible Item Price Discount Structures that differentiate between special agreements with individual customers and customer groups, and are conditioned by such parameters as minimum quantity, unit of measure, currency, item variant and time period. The best, as based on the highest discount, unit price is calculated for the sales line when the order details meet the conditions specified in the sales line discounts table.


Manage Sales Quotes, blanket sales orders, and sales order processes. Setting up an invoice directly differs from setting up a sales order in which the quantity available is adjusted as soon as an amount is entered on a sales order line. Quantity available is not affected by an invoice until the invoice is posted.

Use the Sales Order Management granule to:

• Manage partial shipments.

• Ship and invoice separately.

• Create prepayment invoices for the sales order.

• Use quotes and blanket orders in the sales phase. (Quotes and blanket orders do not affect inventory figures.)


The Sales Return Order Management granule enables you to create a sales return order, so you can compensate a customer for wrong or damaged items. Items can be received against the sales return order. Create a partial return receipt or combine return receipts on one credit memo. You can also link sales return orders with replacement sales orders.


Set up Multiple Shipping Agents (for example, UPS, DHL, external carriers, or your own carrier) and relate their services (express, overnight, standard) with shipping time. Associate default shipping agents and their services with individual customers or specify those details on sales orders and transfer orders to improve accuracy of order promising.


Calculate GST and set up individual tax areas for each customer and vendor. Also enables you to calculate use tax on the tax. GST can also be calculated from the general journal lines.

Accounts Schedules is a powerful financial reporting tool which can help accountants and financial analysts to extract the most essential business data from the chart of accounts, budgets, cash flow accounts and cost types into financial reports, which can be used to efficiently monitor the health of the business and provide valuable input for the business decision makers. You get to choose the accounts you want to monitor and report on, change the order of the accounts, and combine figures in various ways, set up which columns to print, change the description of the accounts and supply them with additional notes. In addition, you can make simple calculations on the data you selected on the accounts schedules worksheet, compare current figures with historical ones and with your budgets.


On top of that you can build more sophisticated reports which present data split by dimensions, responsibility centres and date periods, giving you in-depth view on the state of your business from a variety of different angles. Once the accounts schedule is prepared – you can observe data directly inside the product using the Acc. Schedules Overview page, you can choose to export it into Excel or even have it displayed as a multidimensional graphical chart on your Role Centre. With this feature you

have full control and overview of your business accounting, margins and growth


Allocate general ledger entries to combinations of accounts, departments, and projects using allocation keys based on amount, percentage, or quantity.


The General Ledger includes all the functionality necessary for setting up a company and posting to the general ledger, chart of accounts, general journals, GST facilities, recurring journals, and source codes. And also includes:

• Facilities for internal and external reporting.

• Approval of sales and purchase documents.

• Posting and reporting in your company’s base currency.

• Posting and reporting in an additional currency with the addition of the Multiple Currencies granule.

• Capability to export data from any form to Microsoft Word or Microsoft Excel® using style sheets.

• Capability to link to external documents.

• Set up sales and purchase documents archiving.

• Background posting


Export documents from Microsoft Dynamics NAV in XBRL (Extensible Business Reporting Language) format and import XBRL taxonomies into Microsoft Dynamics NAV from the Internet, email, or other systems. XBRL is an XML-based specification that uses accepted financial reporting standards based on standardized, underlying data tags. The granule includes:


• Capability to map your general ledger to XBRL taxonomies so that the same XBRL document instance can be used for various purposes, independent of the format required by the receiver of the document.

• Support for the XBRL 2.1 Specification released by the XBRL Consortium.


Work with Budgets in general ledger accounts. After you have created a budget, you can print a balance that shows variances to the budget by percentage. Work with Multiple Budgets at one time. For example, work with a 100 per cent budget, a 110 per cent budget, and so on. Budgets are generally entered per period for the relevant general ledger accounts.


Consolidate companies in Microsoft Dynamics NAV. The companies can come from one or from several different Microsoft Dynamics NAV databases or other files, and you can import and export financial information in this granule. If data used is retrieved from several Microsoft Dynamics NAV solutions, use this granule only in the parent company.


With Intercompany Postings manage accounting for more than one company in the same posting process. The companies can be in the same or in one of several different Microsoft Dynamics NAV databases. You can also send documents to partner companies. Users control the document flow through an Inbox/Outbox feature, and transactions are completed as general journal transactions or through receivables and payables, which enables the use of currencies and correct reconciliation.


Set up profit centres and/or cost centres. A company can sell items with specific prices and that are related to a Responsibility Centre. You can associate a user to a responsibility centre so that only sales and purchase documents related to the particular user are displayed. Users get assistance with entering extra data, such as dimensions and location codes.


Cost Accounting provides an efficient way to control the company’s costs by providing visibility and insight into budgeted and actual costs of operations, departments, products, and projects. Cost Accounting synchronizes cost information with the general ledger, and then allocates that information to different costs centres and cost objects. This granule includes:


• Transfer costs from general ledger.

• Enter and post internal charges and allocations directly in the Cost Accounting Cost journal.

• Predefine recurring cost allocation rules on cost allocation cards and execute in a batch job.

• Undo allocations. Cost budgets and transfer cost budget entries to actual entries.


Cash Flow Forecast provides a prediction of how a company’s liquidity – cash and other treasure positions – will evolve over time. It consists of two things – cash receipts and cash disbursements – the money you expect to receive and the cash you expect to pay out – plus the liquid funds you have available. These elements together show you a direct cash flow forecast.